Privacy Policy

Effective Date: 20-02-2025

Introduction

This Privacy Policy ("Policy") applies to the trading platform (including any applicable mobile applications and websites) ("Platform") provided by PSB Exchange ("Company," "we," "us," or "our"). It explains how we collect, use, and disclose Personal Information obtained from users ("Users") of the Platform.

By using the Platform, you agree to the collection and use of your Personal Information as described in this Policy and the Terms and Conditions applicable to the Platform ("Service Agreement").

1. Information We Collect

A. Information Collected Directly From You

When you register an account on the Platform, we may collect:

• Basic Account Information: Name, mobile phone number, and email address.
• KYC Information: Name as per identity card/passport, identity card/passport number, date of birth, nationality, mailing and residential address, and additional verification details.
• Financial Information: Investment experience, income level, net worth, source of funds, and eligibility for transactions.
• Other Required Information: Compliance-related details, such as politically exposed individual (PEP) status, restricted persons list checks, and applicable tax reporting forms.
• Communications with Us: Any information shared via email, contact forms, or support interactions.

2. How We Share Your Information

We may share your information with:

• Affiliates & Service Providers: To operate and improve our Platform.
• Business Transfers: In case of a merger, acquisition, or transfer of assets.
• Legal Compliance: If required by law, court orders, or regulatory bodies.
• Security & Fraud Prevention: To prevent unauthorized activities or potential threats.

3. Use of Cookies & Tracking Mechanisms

We use cookies to enhance user experience and track Platform activity:

• Session Cookies: For authentication and security.
• Persistent Cookies: For analytics and personalized experiences.
• Third-Party Analytics: Such as Google Analytics for Platform insights.

You can manage cookies via browser settings, but disabling them may impact Platform functionality.

4. Security Measures

We implement security measures to protect your information, including:

• Secure account credentials and authentication processes.
• Encryption and firewall protection.
• Regular security updates and monitoring.

Users are advised to take personal precautions such as using strong passwords, avoiding public networks, and reporting suspicious activity.

5. Data Retention & Deletion

• Your Personal Information is retained as long as your account remains active.
• We may retain certain data for legal, regulatory, or compliance purposes.
• Users can request access, correction, or deletion of their information by contacting us.

6. Children’s Privacy

Our Platform is not intended for children under 18 years old. We do not knowingly collect data from minors.

7. International Data Transfers

Your Personal Information may be stored on servers located outside your country. By using our Platform, you consent to such data transfers in accordance with applicable privacy laws.

8. Contact Us

For questions about this Policy or your Personal Information, contact us at:
[email protected]

9. Changes to This Policy

We may update this Policy periodically. Changes will be posted on the Platform, and users will be notified of any significant updates.